An Exercise in Project Management, Process Planning, and Effective Collaboration accross multiple teams
From September 2019 - February 2020, Devin improved margin performance in Opendoor's Portland market from (-1.6%) to 2%
Planning and Discovery
- Devin worked with managers and across teams with a plan to improve the Portland market through policy and process changes
- Devin coordinated across managers and teams to execute buyer behavior research and a full audit of the Portland Market Portfolio
- After diagnosing and correcting several areas of misalignment from acquisition to resale, Devin deployed several protocols specific to the Portland market across several teams, resulting in high impact success
Strategies in Aquisition and Resale
Devin and managers collaborated across the acquisitions and resale teams in achieving their goal market improvements.
Devin implemented stricter standards for acquisition, leading to an increase in lower-cost acquisitions, and ultimately an increase in higher-quality properties.
He worked with the sales team uncovering low-cost concessions.
These changes in practice and policies lead to increased margin performance by 22%MoM in the first three months after implementation
Strategies in ROI
Devin and managers also worked across the Renovations team to implement new protocols during the repair and renovation stages before resale.
Standards for properties were increased, and Devin encouraged the use of proven strategic ROI enhancing practices.
This increased market performance and market clearance by 60% (reduction in average selling time by approximately 38 days), and an increase of margin by ~62% QoQ
Financial Snapshots from Devin's time at Opendoor (2017-2020)
